This Policy describes the information we collect through the Website, how that information is used or shared, and how we keep it safe. By using this Website, you confirm that you accept this Policy. If you disagree with any part of it, please do not use the Website. This Policy applies only to information collected through the Website and does not cover information we receive or obtain through any other channel or source.

1. What Information Do We Collect?

We may collect the following types of information:

• Contact details and basic information: Personal details you share with us, such as your name, username, user ID, address, and email address.
• Financial information: To complete a purchase at Giftilized, you will need to provide details of your credit card or another payment method. By doing so, you confirm that this information is accurate and that you are authorized to use that payment method.
• Your IP address: When you browse our store, we automatically receive your computer's internet protocol (IP) address, which gives us information about your browser and operating system.

When you share personal information with us to create an account, complete a transaction, verify your credit card, place an order, arrange a delivery, or return an item, we take this as your consent for us to collect and use that information for that specific purpose only.

If we need your personal information for a secondary purpose, such as marketing, we will either ask for your explicit consent or give you the option to decline.

2. How Do We Use Your Information?

We use your information based on our legitimate business interests, to enter into or fulfill a contract with you, with your consent, and/or to meet our legal obligations. Specifically, we use it to:

• Give you access to and allow you to use Giftilized
• Manage your orders and account for the supply of our products and services
• Process your payments
• Send you service and support messages, updates, security alerts, and account notices
• Carry out reporting and analytics
• Provide customer support
• Send marketing communications (only with your consent)

3. How Is Your Information Shared?

We do not pass your personal information on to anyone other than trusted third parties who help us run our website, operate our business, or serve you, and only when those parties agree to keep your information confidential. We may also disclose your information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety.

4. What Are Our Third-Party Services?

Generally, the third-party providers we work with will only collect, use, and disclose your information to the extent needed to deliver the services they provide to us.

Some of these providers, such as payment gateways and other payment processors, have their own privacy policies covering the information we must share with them to complete your purchase.

We encourage you to read the privacy policies of these providers carefully so that you understand how they handle your personal information.

Keep in mind that some providers may be based in, or operate facilities in, a different jurisdiction from you or from us. If you choose to go ahead with a transaction that uses one of these providers, your information may be subject to the laws of the jurisdiction(s) where that provider or its facilities are located.

For example, if you live in Canada and your payment is processed by a gateway based in the United States, the personal information used to complete that transaction may be disclosed as required under United States law.

Once you leave our website or are redirected to a third-party website or app, this Privacy Policy and our website's Terms of Service no longer apply.

Some links on our store may take you to other websites. We are not responsible for how those websites handle your privacy, and we recommend reading their privacy statements.

5. How Do We Protect Your Information?

We take reasonable precautions and follow industry best practices to keep your personal information from being lost, misused, accessed, disclosed, altered, or destroyed without authorization.

Any credit card information you provide is encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. While no method of internet transmission or electronic storage is completely secure, we comply with all PCI-DSS requirements and apply additional widely accepted industry standards.

At Giftilized, we never sell your data. We use the information you provide for specific purposes, such as responding to your requests, personalizing your online shopping experience, improving our store and services, and staying in touch with you. Our goal is to keep making your Giftilized shopping experience more personal and enjoyable.

6. Where Do We Store Your Data?

The information we collect is processed at our offices and at any data processing facilities run by the third parties mentioned above.

By submitting your personal information, you agree to it being transferred, stored, or processed in this way. Whenever we transfer or store your information, we will take steps to make sure your privacy rights remain protected as described in this Privacy Policy.

7. How Long Do We Store Your Data?

We keep your information only for as long as needed for the purposes described in this Privacy Policy, unless the law requires or allows us to keep it longer. None of the purposes in this Policy require us to retain your information once you close your account.

8. How Do We Use Cookies?

We use cookies to store data on your computer through your browser. Cookies help website owners carry out certain tasks, such as recognizing whether a computer (and likely its user) has visited the site before. You can set your browser to block cookies, but if you do, the Service and the Website may not function properly. The information stored in cookies is used to recognize you, which helps us run an efficient service and understand how visitors use the website.

In addition, when advertisements are displayed on this Website (if any), third-party advertisers or ad servers may place or read a unique cookie on your browser. Their use of cookies is governed by their own privacy policies, not by this Policy. (Please note that this Website is not intended for or directed at children under the age of 18.)

9. How Can You Manage Or Delete Your Information?

You can review or update your account information, or close your account, at any time by going to your account settings or by contacting us using the details provided below.

Once we receive a request to close your account, we will deactivate or delete your account and information from our active databases. However, we may keep some information in our records to prevent fraud, resolve issues, support investigations, enforce our Terms of Use, and/or meet legal requirements.

If you signed in with Facebook, you can also remove your data by going to the Apps and Websites section of your Facebook settings, finding Giftilized, and removing the app. Giftilized will then appear in your removed apps list, where you can submit a data deletion request. You will receive a confirmation code and a link to track the status of your request.

If you signed in with Google, you can disconnect Giftilized from your Google Account by visiting the Third-party apps & services page in your Google Account settings, selecting Giftilized, and choosing to remove its access. Please note that removing access stops Google from sharing new information with us but does not automatically erase the data we already hold. To have that data deleted, simply email us at [email protected] from the email address linked to your Google Account, and we will confirm once your request has been completed.

10. Do We Make Updates To This Policy?

We may update this Privacy Policy at any time, so we encourage you to check it regularly. Any changes or clarifications take effect as soon as they are posted on the website. Depending on the type of change, we may let you know (a) on the Website's homepage, or (b) by email, if we have your email address.

In any case, if you continue to use the Website after changes are made, you will be considered to have accepted those changes. If you do not agree with this Policy, as updated from time to time, in whole or in part, you must stop using the Website.

11. How Can You Contact Us About This Policy?

If you have any questions or comments about this Policy, please email us at [email protected]. We'll be happy to help.