1. Delivery Time

Your Estimated Delivery Date is calculated based on the following factors:

• Order Processing Time:
  Once your payment has been authorized and verified, we begin preparing your order. This usually takes 5–7 business days, and we truly appreciate your patience during this time.
• Transit Time:
  + Transit times depend on your delivery location. To get your order to you as quickly as possible, we always ship from the warehouse nearest to you.
  + As soon as your order leaves our warehouse, we'll send you a shipping confirmation by email and message, including your tracking number.
  
• SHIPPING SERVICES

Country	Carrier	Delivery Timescale
US	UPS / DHL / USPS / Yun Express	90% of orders delivered within 7 days of dispatch
UK	RM	95% of orders delivered within 3 days of dispatch, nearly all within 5 days*
CA	Canada Post / Yun Express	95% of orders delivered within 10 days of dispatch
AU	Fastway / Auspost / Yun Express	90% of orders delivered within 7 days of dispatch
NZ	Fastway / NZ Post	95% of orders delivered within 10 days of dispatch
DE	DHL / Asendia	95% of orders delivered within 4 days of dispatch
France	DHL / Asendia	95% of orders delivered within 10 days of dispatch
IT	GLS	95% of orders delivered within 4 days of dispatch
BE	DHL / Asendia	90% of orders delivered within 10 days of dispatch
NO	DHL / Asendia	90% of orders delivered within 15 days of dispatch
ES	DHL / Asendia	90% of orders delivered within 10 days of dispatch
DK	DHL / Asendia	90% of orders delivered within 10 days of dispatch
IE	DHL / Asendia	90% of orders delivered within 15 days of dispatch
CH	DHL / Asendia	90% of orders delivered within 10 days of dispatch
SE	DHL / Asendia	90% of orders delivered within 10 days of dispatch
AT	DHL / Asendia	90% of orders delivered within 15 days of dispatch
PL	DHL / Asendia	95% of orders delivered within 4 days of dispatch

*The delivery times above are estimates only.

2. Shipping Charge

Shipping costs are calculated according to your delivery location, the weight of your order, and the shipping method selected. Standard shipping starts from $6.99.

Please double-check that all of your delivery details are accurate. If any information is incorrect or incomplete, we may need to reach out to you to confirm it, which could delay your delivery. Customs clearance may also cause occasional delays.

Kindly provide your full and complete address. Packages sent to incomplete addresses will be returned to us.

3. Shipping Methods

We currently offer the following shipping option:

• Standard Shipping: Available to most countries we deliver to.

4. Customs and Duties

For international orders, your country's customs authority may charge import duties, taxes, or other fees. Any such charges are the responsibility of the recipient.